Newcastle Inn is a small, historic inn on the Damariscotta River in Newcastle, Maine. We want your stay to feel looked after from the moment you book. The policies below are here to make sure everything goes smoothly — for you and for every guest who comes through.

Questions? Call us at 207-563-5685.

Deposits
A deposit equal to one night, or 50% of your stay (whichever is greater), is required to secure your reservation. We accept Mastercard, Visa, Discover, and American Express. For reservations made within 14 days of arrival, the full amount will be charged at booking. Maine State lodging tax will be added to all stays.

Cancellations
As a small inn, cancellations affect us meaningfully, and we appreciate your understanding. Any changes to a reservation must be made at least 14 days before your first night.

Cancellations with 14 or more days’ notice will receive a full refund of the deposit, less a $35 handling fee per room. Cancellations within 14 days will be charged for all nights reserved. Late arrivals after the first date of a reservation, or early departures before the last, are treated as cancellations and charged accordingly — unless changes are made 14 days in advance.

We strongly encourage guests to purchase travel insurance. A good place to start is InsureMyTrip.com.

Weather & Travel Disruptions
Maine weather is part of the experience — but we aren’t able to offer refunds for cancelled flights, storms, Nor’easters, or other weather events. We know that’s disappointing when things don’t go as planned, which is exactly why we recommend travel insurance before every trip. InsureMyTrip.com is a reliable place to start.

Children & Room Occupancy
Children are welcome at Newcastle Inn. All guest rooms have a maximum occupancy of two people, regardless of age. A family of three, for example, would need two rooms. Children under 17 must share a room with an adult and be accompanied by an adult throughout their stay. Roll-away cots and air mattresses aren’t available or permitted.

If you arrive with more guests than your reservation covers, we’ll do our best to find an additional room. If one isn’t available, the original reservation will still be charged in full. If you’re unsure about the right setup for your group, reach out before booking — we’re happy to help.

Check-In & Check-Out
Check-in is 3–6pm. Check-out is 11am. If you’re arriving after 6pm, please let us know in advance so we can arrange a self check-in. Because our turnaround window between guests is tight, we only able to accommodate early arrivals or late checkouts with advanced notice through our online checkin portal.

Minimum Stay
A two-night minimum stay applies seven days a week from Memorial Day weekend through Columbus Day weekend. Columbus Day weekend requires a three-night minimum. If a minimum stay applies to your dates, you’ll be notified at the time of booking.

Smoking
Maine law prohibits smoking anywhere on inn property — indoors and out. This includes cigarettes, cigars, e-cigarettes, and marijuana, and applies to all outdoor spaces: the parking lot, yard, porch, and any decks or private porches. If you smoke in a guest room, a $300 deep-cleaning fee will be charged to the card on file. If the room is unable to be turned for the next guest, you’ll also be charged for those nights.

Room Keys
Lost keys or keys not returned at checkout will result in a $40 replacement charge.

Pets
We welcome dogs in one designated pet-friendly room, the Bass Harbor Suite. We ask that all dogs be fully housebroken and well-behaved around other guests.

A pet fee of $35 per dog, per night applies.

A few things to know before you arrive with your dog: pets may not be left unattended in the room at any time. Dogs are welcome on the inn’s grounds and lawn, but are not permitted on the deck. Rather than joining us in the dining room, guests with dogs will receive a breakfast basket delivered to their door each morning — same fresh food, a little more privacy.

We’ll have a few things waiting for your pup on arrival: treats, food and water dishes, and a dog bed. We want it to be a good stay for everyone.

To book the Bass Harbor Suite with a pet, please call us directly at 207-563-5685 so we can make sure everything is ready.