Policies

Newcastle Inn is an ideal destination for your coastal Maine getaway. We want your time at Newcastle Inn to be unforgettable, so our rooms are designed with your comfort and needs in mind. Below you'll find our policies to help outline what you can expect when you stay with us. If you have any questions, please call us at 207-563-5685.

Deposits

A deposit equal to one night, or 50% of your stay, whichever is greater, is required to secure your reservation. MasterCard, Visa, and American Express are accepted for deposits. The deposit will be charged to your credit card at the time the reservation is made. Maine State lodging tax will be added to each stay.

Cancellations

A small inn, like Newcastle Inn, is dearly affected by cancellations. While sympathetic to emergencies, we appreciate your understanding of our cancellation policy. Any changes to a reservation need to be done 14 days in advance of the first night of the reservation. If a reservation is canceled with 14 days notice the deposit will be refunded, less a $25 handling charge.

If the reservation is canceled with less than 14 days notice, the guest will be charged for all nights specified in the reservation. Please note that a late arrival - after the first date specified - or an early departure prior to the end of a reservation is handled as a cancellation, and you will be charged for the nights specified in your reservation, unless changes are made to your reservation 14 days in advance.

Check-in / Check-out

Check-in time is between 3 p.m. and 8 p.m. Please call if you will be arriving after 8 p.m. so late arrival arrangements can be made. In order to prepare for the arrival of new guests, check-out is 11 a.m.

Children

Children are welcome at Newcastle Inn. Please note that the occupancy for all guest rooms is two persons in a room, regardless of the age of the person. Children under the age of 14 need to share a room with an adult. Rollaway cots and air mattresses are not provided or permitted in guest rooms.

Minimum Stay

There is a two night minimum stay on weekends from Memorial Day Weekend through October and during holiday periods. If a minimum stay is required, you will be notified when making your reservation.

Smoking

There is no smoking (including e-cigarettes) on the property. This includes outdoor decks and porches, both public and those part of a guest room. A cleaning fee of $200.00, to cover deep cleaning costs, will be charged to the credit card on file if it is determine that a guest has violated the inn's policy.

Dog Visitors

We know that for many of our guests, a vacation wouldn’t be complete without their favorite four-legged companion. For this reason, we offer one room that is dog friendly, making us a unique alternative to conventional dog friendly Maine hotels. Please give us a call to see if this room is available for your dog to stay with you and to tell us a little more about your furry friend. There is a charge of $35.00 per day for your dog (only one dog in a room). Dogs are only permitted in the guest room and outside. Dogs left alone in the guest room must be in a crate - no exceptions. In consideration of other guests, please do not bring your dog into the inn.

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